This coaching agreement is between Juliette Couzens (Connective Compassionate Conversation) and the client named below and does not involve, or is not answerable to a third party.

Purpose of Agreement: The purpose of this Agreement is to develop a coaching relationship between the parties in order to cultivate a safe, supportive and challenging space where the Client’s can explore their own personal, professional and/or business goals and create a plan to carry out those goals through stimulating and creative interactions with the ultimate result of maximizing the Client’s personal and/or professional potential (“Coaching Services”).

1. Coaching Goals

Client wishes to obtain Coach’s services in order to achieve the following goals/to maximize the following area of his/her life:

2. Coaching Fees

In exchange for coaching services, Client agrees to pay Coach agreed fees prior to the first coaching session of the package (excluding the free exploratory session).

3. Coaching Schedule

Coaching schedule to be mutually agreed between the Coach and Client.

4. Coach-Client Relationship – Duties & Responsibilities.

A business and/or life coaching relationship is a partnership between two or more individuals or entities. This relationship is not a legal partnership, instead more like a teacher-student or coach-athlete relationship. Each party must uphold their obligations for the coaching relationship to be successful.

  • Coach agrees to work within a professional and ethical framework.
  • Client agrees to communicate honestly, be open to feedback and suggestions, and to fully engage and devote himself/herself to the coaching process.
  • Client acknowledges and agrees that coaching is a comprehensive process that may explore different areas of his/her life, including work, finances, health and relationships, but it is ultimately the Client’s decision how he/she incorporates coaching into each aspect of life.
  • Client is solely responsible for implementing the techniques discovered through coaching.

5. Confidentiality

Everything discussed during a coaching session is confidential and will not be revealed by the coach or used for the coach’s own personal gain. Juliette Couzens, as part of professional good practice receives regular developmental ‘Supervision’ with a qualified coach. This, again, is contracted as a confidential focus whereby the coach can discuss and explore ‘good practice’ in relation to the work.  BE ADVISED: the Coach-Client relationship is not a relationship protected by legal confidentiality (like doctor-patient or attorney-client). As such, the Coach could be required to divulge otherwise confidential information to authorities. The Coach retains the right to breach confidentiality (and will inform the client of this intention) should it be believed the client is a) in danger unto themselves or b) the client is operating beyond the law.

6. Cancellation Policy

Client agrees to notify Coach 48 hours in advance of any scheduled session that he/she needs to cancel. Coach reserves the right to charge Client for the scheduled session for a missed/cancelled meeting.

7. Termination of Agreement

Either party may terminate this Agreement at any time upon 7 days’ written notice to the other party to the email provided above.

8. Limited Liability

Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date. Client agrees that the Coach is not liable or responsible for any actions or inactions, or for any direct or indirect result of any services provided by the Coach.

9. Entire Agreement

This document reflects the entire agreement between the Coach and the Client and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.

10. Dispute Resolution and Legal Fees

In the event of a dispute arising out of this Agreement that cannot be resolved by mutual agreement, the Parties agree to engage in mediation. If the matter cannot be resolved through mediation, and legal action ensues, the successful party will be entitled to its legal fees, including, but not limited to its attorneys’ fees.

11. Legal and Binding Agreement

This Agreement is legal and binding between the Parties as stated above. This Agreement may be entered into and is legal and binding both in the United States and throughout Europe. The Parties each represent that they have the authority to enter into this Agreement.

12. Severability

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or enforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

13. Waiver

The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with every provision of this Agreement.

14. Applicable Law

This Agreement shall be governed and construed in accordance with the laws of the state/country where both Parties reside, without giving effect to any conflicts of laws provisions. If the Parties reside in different states/countries, this Agreement shall be governed and construed in accordance with the laws of Austria of without giving effect to any conflicts of laws provisions.